ServiceNow® Governance, Risk, and Compliance Illustration

Cost Transparency

You're under constant pressure to cut costs while investing in innovation and transformation initiatives. However, legacy IT systems give you little access to data that would provide the insight you need into why and where your budget is allocated and spent

ServiceNow® Cost Transparency maps actual service costs such as business services, applications, projects, and infrastructure to their consumers. It's exactly the information you need to determine whether your IT costs are correctly aligned with your business goals. 



Improve visibility by providing CIOs and service owners with a realistic view of service delivery costs

Grow credibility by understanding where money is going and what factors are driving costs

Align with the business by mapping financial insights to business services to show alignment with business priorities

Application Highlights

Automate allocation rules

Create an Allocation Model

Automate allocation rules

Interactive chargeback to business units

Simple Charge Back Example

Interactive chargeback to business units

IT Financial Management overview

IT Financial Management overview

Feature Details

  • Cost Modeling and Reporting

    A friendly, drag‑and‑drop workbench interface helps determine allocation rules and run them automatically for all future data. It can implement an existing costing model, utilize an industry standard, or get started with a sample available with ServiceNow Financial Management.

  • Centralized Budget Planning

    Provide transparency into budget composition while consolidating budget planning. Budget owners can leverage their ServiceNow platform to provide collaborative and transparent analysis as part of a consistent budget planning process. Multiple budget models can be used side by side for different perspectives.

Cost Transparency Is Part of…

IT Business Management

IT Business Management

Run IT like a business, with project and application visibility, and financial insight.